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FREQUENTLY ASKED QUESTIONS

We strive to help you with all your design needs and questions. If you have a question not listed, feel free to reach out to us and ask.

WORKROOM
QUESTIONS

Do you offer upholstery services?

We offer select workroom services with the purchase of our fabrics, including pillows, cushions, drapery, bedding, and soft furnishings. At this time, we do not offer full furniture reupholstery for chairs or sofas.

Can you recover loose cushions?

Yes! We can recover loose cushions depending on the project details and fabric selection.

Do you accept shipped-in cushions or furniture?

At this time, we only accept local drop-off projects and do not accept shipped-in cushions or furniture.

Do I have to purchase fabric from your store to use your workroom services?

Yes, our workroom services are available with the purchase of fabric through Carolina Fabric & Interiors.

Do you offer custom pillows?

Yes! We create custom pillows in a variety of sizes, trims, and fabric combinations.

How long do custom projects usually take?

Lead times vary depending on the project scope, fabric availability, and workroom schedule. We’ll provide an estimated timeline when your order is placed.

Can I bring in my own fabric?

In most cases, our workroom projects require fabric purchased through our store, but feel free to contact us about your specific project.

Shipping
QUESTIONS

Do you ship fabric and trim orders?

Yes! We ship fabric and trim orders within the United States.

Do you ship lamps, artwork, or home accessories?

At this time, we do not ship fragile items such as lamps, artwork, mirrors, or decorative accessories.

Do you offer international shipping?

No, we currently ship within the U.S. only.

How long does shipping usually take?

​Shipping times vary based on product availability and vendor lead times. We’ll provide an estimated timeline when your order is placed.

Will I receive tracking information for my shipment?

Yes, tracking information will be provided when available once your order ships.

Can trims and fabrics be shipped together?

​In most cases, yes! We try to combine eligible items into one shipment whenever possible.

Can I place an order for lamps, artwork, or accessories over the phone?

Yes! Phone orders are accepted for many lamps, artwork, and home accessories. However, these fragile items are available for local pickup only and cannot be shipped.

What makes Carolina Fabric & Interiors different?

We combine designer fabrics, personalized service, and custom workroom details to help create homes that feel layered, timeless, and uniquely yours.

Can you help me choose fabric?

Absolutely! We love helping customers select fabrics for their home, whether you’re updating one room or designing an entire space.

© 2026 Carolina Fabric and Interiors. All Rights Reserved

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